It’s like taking a lead fall. That’s how hard it is for most business people to change their command-and-control business model to a belonging culture. If I let go of the command and control hold, I will die. I mean, it’s working, so if it ain’t broke don’t fix it. But at what cost, what height and quality not achieved?
Read MoreYou don’t want to lose your highest performing and most critical people, but you will, when they stop belonging. And if you’re adding more money to keep them, chances are, they've already left. It's just that their butts haven't followed their hearts, yet.
Read MoreFor SEALs, service and team matter most, and because of that, they pursue and practice excellence in emotional ability and technical skills in order to never let their teammates down.
Read MoreLong ago, our brains developed so we could survive outside threats and perpetuate our species, by working together.
Read MoreThe resulting duress from "only the tasks matter," prevents your people from feeling psychologically safe and valued.
Read MoreAim for the heart and give a sh!# about your people. You'll win their hearts, and in turn, they'll win your customers' hearts for you.
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